If you need to manually reset your Nokia Lumia 800, you need to do the following:
- Ensure that the phone is charged.
- Press the volume down, the power and the camera buttons at the same time.
- Wait for around 5 to 10 seconds for the phone to perform the hard reset.
Remember that you can also login into your Windows Phone account, follow the steps to locate your phone and then click on the Erase option. This will send the command to the phone to reset. Is basically a remote hard reset, which is quite handy.
Now there are a couple of issues you can run into. The hard resent can take quite some time to finish, so be patient. If it hangs on the “Nokia” intro screen, give it time.
Another annoying and confusion issue is that if you perform the hard reset (online or manually) and the phone doesn’t have enough charge, it could hang and get stuck in the intro or battery screens. The phone could get into a crazy reboot cycle, where it tries to complete the hard reset, but since it doesn’t has enough power it will get stuck in the battery charging screen. You just need to leave it charging for some time. It will probably take longer than normal to charge on this circumstances, so again, be patient. When the phone has enough charge, it will reset and complete the process.
The trick to fix it was to understand what the phone was trying to do, why it was behaving like that, and most of all, just be patient. Not sure exactly how much time it took, but probably one or two hours in total. So if you run into this situation, I hope that this can help you and not consider your phone a dead “brick”.
Cheers!
Thank you so much for the tip. I was able to manually reset my L800 after it froze on me for the second time while playing music. Pls don't tire of posting your tips, you're doing your fellow human beings a great service.
ReplyDeleteThanks so much for the tip! Phew! I was really worried of having to take another trip to the Nokia Care centre.
ReplyDeleteGreat tip..thanks a lot..
ReplyDeletethanks dear.... u saved my sleep, other wise i was about to wake up whole night by thinking what i should with this stuck screen.
ReplyDeletebut dear would any body please tell me why it happened while playing music. i have read most of form n' most of time i read this problem with this set.
You are a lifesaver! Amazing! My 800 froze while browsing.
ReplyDeleteGlad it helps. Is good to share lifesaver tips like this. Thanks for taking the time to leave a comment. Greatly appreciated!!!
ReplyDeleteTried all of the above and many other tricks and nothing works...it's just hanging for like 10 hours now.What should o do..
ReplyDeleteDespair
but can anyone please tell me why the phone hangs while doing randon usual things?
ReplyDeletealso the ways to prevent it?
There's instruction on the Back of LUMIA 800 instruction Manual about how to tackle the phone's not responding condition and it really works. It says "If your phone stops responding hold power button for about 10 seconds this would shut down the phone without compromising any softwares/files/music/videos. You can then safely turn on your phone again." Give this a try instead of hard reset.
ReplyDeletei love you anonymous. it works. :D
DeleteI tried this before reading anything from the internet support, and it works. Gotcha!
DeleteWithout hard resetting.
Anyway,what is the difference bet. hard reset you are pertaining and the about->reset in settings?
i dont know i erased my L800 20 min using the windowsphone.com website. i was just playing and now it wont start up it stays on nokia logo all the time :( :(
ReplyDeleteThanks.
ReplyDeleteDude, I ran into this exact same issue once I issued a remote reset command. And given I bought the phone in India and it is out of warranty in Canada, I was about to call Flextronics (in Canada), who are a Nokia authorized service guys to send the phone to them for fixing.
ReplyDeleteI came across this and am hoping that the patience route works out. I've left the phone plugged in and hoping that once it gets enough charge (or whatever) it will bring itself back to normal.
many many thnx for da info, its really works
ReplyDeletemany many thnx for da info, its really works
ReplyDeleteso many thank for your solution, my phone is back :)
ReplyDeleteMany thanks Anthony worked straight away
ReplyDelete